Re: HDMI PROBLEM
I am not happy at all with Verizon. I had two salesmen promise me lightening quick internet, better picturtequality and great service. I got a noisy old first gen box and when I complained, they sent...
View ArticleSeveral HD channels not working, and unable to undo/redo coax connection
Several of my Fios HD channels do not work. This is isolated to only a handful of channels - some HD channels are fine, and all SD channels come in as expected. I've read responses here and on Twitter...
View ArticleRe: HDMI PROBLEM
capthead wrote:... they sent me a newer box that won't hook up with the HDMI cable...Please explain what you mean here. All STBs have HDMI outputs.
View ArticleRe: FIOS HD DVR loses audio at random times on random channels
margemac wrote:... I ordered a new DVR but the only thing that seems to have remedied the issue is using a component cable instead of HDMI. Yes, I did lose the wonderful HD quality that made it seem...
View ArticleRe: HDMI PROBLEM
Hi capthead,Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support...
View ArticleRe: so far, so sad
First...just in case you are not aware...this is a USER forum and while there is some Verizon support (generally in the form of asking you to check your private messages for the forum), it is users...
View ArticleRe: Several HD channels not working, and unable to undo/redo coax connection
The splitter coax F-connector may have been installed with a small connector wrench. Just use a small 11mm or 7/16 in. wrench, or pliers and loosen the connector about 1/2 turn. Then you can...
View ArticleRe: so far, so sad
1. From what you've said, it sounds like you did a self-install rather than a Verizon tech coming to your house to do the install. Is that correct? YES 2. Which set top box do you have? THE HD...NOT...
View Articlehd setup box
I exchanged my std box with an hd boxbox activated but doesn't come ready after a long time.I called the help number that is just an automatic answering system.through that automatic system the was...
View ArticleRe: so far, so sad
Thanks for confirming that you'd done the self-install. After watching what my sister went through when trying to self-install a new stb when she bought her HDTV, I made sure that when I had FiOS tv...
View ArticleNo initial download screen
I wasn't getting a picture on my tv, so I rebooted my set top box. When it turned back on, it went directly to the tv without going through the initial download process. I'm able to change channels...
View ArticleRe: No initial download screen
If you haven't already, you might try rebooting the box again: unplug it, wait 30 seconds, then plug it in.
View ArticleRe: HBO and HBO GO
Same issue here. It was working just fine until I tried to use it tonight. Verizon? Anyone?
View ArticleRe: HBO and HBO GO
HBO GO is out again. It worked for me for literally One day. Now it says that I need to subscribe to HBO . Same thing for Cinemax. At least WatchESPN is not affected this time. Knock on Wood...
View ArticleRe: Unable to sign in on WatchESPN, HBO GO etc
HBO GO is out again. It worked for me for literally One day. Now it says that I need to subscribe to HBO . Same thing for Cinemax.At least WatchESPN is not affected this time. Knock on WoodNow idk if...
View ArticleRe: Ultimate Tier Subscriber can not tune in to Channels under the new...
What? I did not receive a letter about this. Why would they do this? They took all that time to put all those channels in this new Sports Tier. As of now, all those channels still are up and running...
View ArticleRe: Don't Buy Verizon FIOS Universal Remote
Sorry you had to find out the hard way Chuckc3. I bought a Sony Blu-ray player a few months ago and found the same thing after an endless amount of code searching. Only difference is that I already had...
View ArticleNew incoming Fios line?
I noticed quite a while ago that there seemed to be a newer smaller incoming cable from the phone pole but didn't think anything about it. I was doing some work on the side of my house today and...
View ArticleRe: New incoming Fios line?
Without being able to see exactly what you are talking about, it would be my guess that you are describing the difference between the old coaxial cable and the new fiber optic line. The two...
View ArticleRouter Confusion - Rev "F" vs Rev "I"
When I recently upgraded my service, the Verizon Rep insisted that I needed a new modem/router to full advantage of the faster service. I trusted the person and bought a new router for $79.99. I was...
View Article