Tech Support - Example of Poor Customer Service
On my way to the local train station on May 15 as I pulled out of my development, I noticed that one of the beige metal boxes that is a large FIOS box was wide open, the medal door was not shut. I had...
View ArticleRe: Cable Line Outdoor Installation
calljack,Since we haven't heard back from you or received the form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with...
View ArticleRe: Tech Support - Example of Poor Customer Service
Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases".There you will find a link...
View ArticleRe: FIOS Samsung TV App Problems
Not your Samsung. It is a problem with Verizon's end. Contact with anyone who knows about this is difficult and when you do find someone they give crytpic answers. Basically they laid a bad egg and...
View ArticleRe: FIOS Mobile App - Live TV not working
Not our end but a Verizon end. I have been dealing with this buffering issue at night and weekends for 5 months. Looking at the forums it looks like this started after they expanded to 75 channels....
View ArticleRemote Control Access
I'm hoping someone can answer my question - I manage an apartment building. There is a TV with FiOS in the Community room for the residents to watch. Management has the remote but residents bring...
View Articlefios TV remote widget
Do I need to be hooked up to Verizon's router in order to use the widget. I currently have my fios router hooked up to my asus router and I use the asus for all my wifi needs. everytime I try to...
View ArticleRe: fios TV remote widget
arredondosha wrote:... I currently have my fios router hooked up to my asus router and I use the asus for all my wifi needs...There are at least eight ways to do this. All eight plus methods result in...
View ArticleRe: Remote Control Access
management wrote:... There is a TV with FiOS in the Community room for the residents to watch ... residents bring their own remotes into the Community room and change the channel to what they want. Is...
View ArticleRe: Verizon channel guide and listings on the internet
It already exists. In the box that says "Type Ch. # or Name" enter the channel you want. It will show a list of all channels that contain your entry and you can click on the one you want. Or you can...
View ArticleRe: Is anyone happy with FIOS?
You may wish to upgrade your hardware I am getting 74/21 on my wired dell desktop and 32/11 on my Kindle fire and 34/18 on my ipod 3 so you can acheive this speed with house hold equipment....
View ArticleRe: Missing Widgets
Keyboards wrote:Looks like this mornign (Sunday) the problem has been fixed here in VHO8. All my added widgets are back in the rotation. It was posted by Nascar over on DSLReports by NASCAR that the...
View ArticleClik here to view.
Re: Is anyone happy with FIOS?
I am happier.:smileylol: But still have some TV isues. Every provider has issues with their TV services in one way or another. I am sticking with FiOS as I have since 2005.
View ArticleClik here to view.
Re: Premuim channels unavailable, CableCARD Validation (CCV) not received
I have two Ceton cards in one PC for eight tuners at my main TV. Two Ceton Echo extenders, one X-box, and two network tuners dedicated to individual PCs. All works fine. If you did not follow the...
View ArticleRe: Verizon TV Online Services not working (HBOGo, et cetera)
I'm getting the same error today. The chat service is worthless. Was there ever a resolution to this or did it just start working again on its own? Thanks.
View ArticleRe: Is anyone happy with FIOS?
I switched from DirecTV to triple play at the beginning of this month. I had some issues with installation and activating the set-top boxes, but I contacted technical support and the issues were...
View ArticleRe: Verizon TV Online Services not working (HBOGo, et cetera)
Try again -- mine appears back up and working on PC and tablet.FYI I also and single sign on (SSO) issues at the same time. I had to sign in multiple times on multiple pages. This seems corrected to....
View ArticleRe: Fios tv app for android tablets
COME ON GUYS!! SOME OF US PAY WELL OVER $200 A MONTH FOR YOUR SERVICES HOW ABOUT GETTING THIS APP NOW????? I ESPECIALLY DO NOT UNDERSTAND WHY YOU CAN'T SET UP A SIMPLE APP TO WATCH YOUR RECORDED DVR...
View ArticleRe: New Fios TV customer - access full media guide
Hi CAG, Thanks for getting back to me. I'm glad that you were able to find a resolution to your issue. And I'm happy that you found the information I provided helpful.
View ArticleSet top box problems
Set top box keeps turning off. Very annoying. Is it a faulty box or is this normal?
View Article