On my way to the local train station on May 15 as I pulled out of my development, I noticed that one of the beige metal boxes that is a large FIOS box was wide open, the medal door was not shut. I had been told some time ago by a Verizon tech that the boxes, side by side, control every customer in the development that has FIOS. When I arrived at the train station, I called Verizon from my cell to alert them of this situation. Of course, after going thru the redundant prompts and being on hold for 20 minutes, I finally got a real person in tech support. He thanked me for calling and said that he would contact dispatch to have a local tech close the box. Well here it is 2 days later and you guessed it, the door is still wide open and all of the equipment inside is exposed to the elements!
From now, I won't waste my time!