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Channel: All Fios TV Technical Assistance posts
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Re: DVR is recording duplicates

This is still not working properly.  Tonight I had 2 'Taking Stock' shows shown scheduled for recording and one was at 5pm and one at 9pm and both exactly the same and on same channel.   I have the dvr...

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Re: DVR is recording duplicates

I used to have this issue. Most, but not all, of my suggestions are already mentioned above. Here are the settings that I use that have nearly cured this problem. In the Series Manager, alphabetize...

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Re: Multiroom DVR problems with playback on other STB

i've got the same issue with my multiroom DVR. both the sound and image freeze and then the playback and audio go all choppy. i somebody at Verizon actually responds with a solution for this

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Re: Set top box resets by it self multiple times during the day

P.S. - I have also found that performing certain activities can increase the likelihood of a box reset. These activities include prolonged Guide and On Demand menu use, especially looking up a lot of...

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Re: How to get to a specific movie in VOD?

lacticacidtrip wrote:To search the On Demand listings on your TV, press the On Demand button, press the Up Arrow (or Page Up) until the Search option is highlighted, then press the OK button. Enter the...

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Re: Remote control stopped controlling Set Top Box

Try rebooting the box (unplug the power).Sometimes box will hang and will be resolved by rebooting the box.This will fix if any software issues .

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Re: Problem when TV starts up - Some Far Out Possibilities

After trying the many helpful suggestions, we have pretty much determined that it is the TV picture display that is going--not the network or DVR box. We have a Pioneer HD Plasma Elite that we...

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Re: DVR is recording duplicates

THanks, but I do have those settings.  As I said, I have it set to FIRST RUN ONLY and NO DUPLICATES and selected channel only,etc. Also, The 'Trading Stock' show is only there once in the list of shows...

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DVR Schedule not Refreshing due to Guide not Refreshing

I have several series set-up to record on the DVR and noticed last night in my schedule that next weeks show is not scheduled to be recorded.  I went to the guide and scrolled to the date and time of...

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Some HD Channels distorted

A&E HD, DSC HD, and HGTV HD are coming in distorted on a new box I just received.  Initially BTN HD and ESPNU HD were not coming in at all.  I removed the cable connector from the wall and...

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Re: Some HD Channels distorted

jbisett wrote:A&E HD, DSC HD, and HGTV HD are coming in distorted on a new box I just received.  Initially BTN HD and ESPNU HD were not coming in at all.  I removed the cable connector from the...

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Re: DVR Schedule not Refreshing due to Guide not Refreshing

Since your STB is getting some updates, it doesn't sound like a connectivity issue.  Perform an STB reset or autocorrection and see what happens.

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Re: Some HD Channels distorted

By distorted I mean, part of the picture becomes blurry and the sound cuts out.  It isn't the whole screen just parts of it.

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Re: DVR Schedule not Refreshing due to Guide not Refreshing

Tried that prevous to posting here with no success.  Also tried a live chat with technical support and they were unable to resolve - tried resetting box and modem but no luck.

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Re: DVR Schedule not Refreshing due to Guide not Refreshing

From what I can tell, the DVR appears to only be prompted to update its Guide data if:it has 7 or less days availableyou scroll forward in the Guide past the available dataMy Guide averages 10 days. It...

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Re: Some HD Channels distorted

jbisett wrote:By distorted I mean, part of the picture becomes blurry and the sound cuts out.  It isn't the whole screen just parts of it.I believe you may be describing pixilation, which are momentary...

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Re: FIOS Mobile App - Live TV not working

Having the same problem trying to watch the NBA playoffs on TNT, it is buffering and never loads on both iPad and smart TV. Extremely frustrating, Verizon needs to get on this ASAP, we pay very...

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How to watch HD on PC as a window

I have a 2nd HD box for my computer.  I am able to connect the HDMI cable directly to the monitor to watch with no problem.  Is there a way for me to watch HD through Windows Media Center?  I have an...

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Re: DVR Schedule not Refreshing due to Guide not Refreshing

lacticacidtrip wrote:From what I can tell, the DVR appears to only be prompted to update its Guide data if:it has 7 or less days availableyou scroll forward in the Guide past the available dataMy Guide...

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Re: How to watch HD on PC as a window

I do not think any video capture cards (required to view video on a PC) work with HDMI due to copy restrictions (but I couldbe wrong).  You wouod need a card with a component input.  I think Hauppage...

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