Re: Trying to enable mobile remote - "no stb found" (STB ip address?)
When I log into the ActionTec router and view My Network, I see 6 STB's even though I only have 3 of them. I changed the IP address range from .100 to .103 to .147 to .150, rebooted them and when they...
View ArticleNo Audio from Pandora Widget...
The widget loads fine and everything. I just don't hear any audio when music is playing. I don't understand what's going on because the Audio for regular shows work fine. It's just thay widget.Does...
View ArticleRe: Channels unavailable
This very same thing happens to me. It only happens for a few channels, TNT and Cartoon Network. What's really strange is the channels come in perfectly if I'm sitting at my computer, so I'm sitting...
View ArticleRe: Trying to enable mobile remote - "no stb found" (STB ip address?)
bricker4ever, Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases".There you...
View ArticleDVR Problem on 5/6/2013
I recorded 8 shows on my FIOS DVR on Sunday, May 5, and watched and deleted 4 of them Sunday evening. The four I didn't watch were on the recorded shows menu Monday morning but were gone when I came...
View ArticleRe: Tivo Premiere vs Verizon Fios CableCard Pairing Nightmare
Followed the advice here in my dealings with VZ tech support. Funny that the first person I worked with got a little flustered. At one point, without warning, I got music on hold and ended up being...
View ArticleRe: DVR Problem on 5/6/2013
Have you tried resetting the STB? Do you have an external hard drive attached for the DVR?
View ArticleRe: Trying to enable mobile remote - "no stb found" (STB ip address?)
bricker4ever wrote:When I log into the ActionTec router and view My Network, I see 6 STB's even though I only have 3 of them. I changed the IP address range from .100 to .103 to .147 to .150, rebooted...
View ArticleRe: Simple connection of an old DVD player to a new LCD TV?
Thanks so much for these instructions! I was finally able to connect my old DVD to my new LCD HD tv. Couldn't have done it without your help!
View ArticleAspect ratio issues with SD box and no help from Verizon
I just renewed my 2 year contract which included a free box but a billing screwup resulted in repeated charges for the box. A CS rep credited the account and said I had the wrong box and she would...
View ArticleRe: Aspect ratio issues with SD box and no help from Verizon
we have that problem right now with the 2500 boxes we've had since we got Verizon Fios in 06'.. they're SD boxes so they're set up to think you're using an SD tv.. but we have 2 flat screens now so the...
View Articlehow often does OnDemand have to be shut down for maintenance?
at least once a week now i'm frozen out of OnDemand programming because it's being updated..
View ArticleRe: Aspect ratio issues with SD box and no help from Verizon
we have that problem right now with the 2500 boxes we've had since we got Verizon Fios in 06'.. they're SD boxes so they're set up to think you're using an SD tv.. but we have 2 flat screens now so the...
View ArticleRe: prices of set top boxes?
I don't believe SD equipment is available any longer. If you have it, you can obviously keep using it, but no new orders are being accepted for SD equipment. i didn't order one, but I just got sent one...
View ArticleRe: Aspect ratio issues with SD box and no help from Verizon
Hi black_hound, You have a Private Support Case open that is still awaiting a response from you. This issue appears to be related, so you should reply in your Support Case where Support Agents will...
View ArticleRe: Poor Support
I followed these instructions and it did not resolve my issue. Furthermore, there are 3 subcategories under System Information (Hardware, Software, Legal) and after step 4, the "OK" pushes you down...
View ArticleOn Demand support
The On Demand screens do not work consistently. Shows are not updated in a timely manner and my latest problemis that they are out of squence..
View ArticleRe: Aspect ratio issues with SD box and no help from Verizon
Thanks, Lawrence. I will follow up with the Support Agents. Truthfully I thought this was solved, but clearly it is not.
View ArticleHBO on tivo
Verizon I been talking with Tech Support daily about this issue even had trouble tickets opened and talked with higher up departments then tech support like network technictions. The issue is that on...
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