jbisett wrote:By distorted I mean, part of the picture becomes blurry and the sound cuts out. It isn't the whole screen just parts of it.
I believe you may be describing pixilation, which are momentary losses of signal that can cause the sound an picture to glitch. You are seeing it on channels that I believe are using the same QAM frequencies that carry the channels as a pair, indicating you may have a problem with your coax that is impacting specific QAM channels signal strength. You should check all of your coax connectors from the ONT (the Verizon interface box) to the STB. Remove them and reseat them fully.