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Fios installers cut concrete and never repaired

Hi,  We are new to Verizon and had our FIOS service installed about a month ago. When the installation was done a 2ft by 2ft square of concrete was cut out on the side of our house, we were told that...

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Re: Fios installers cut concrete and never repaired

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look...

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White streaks at top of some channels

Hi. For the past couple of months, I've been seeing flashing white streaks at the top of the screen on some channels. I first noticed it on Turner Classic Movies (STILL not available in HD - thanks,...

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Re: Why isn't there an option to record future shows using the HD box linked...

They don't make it easy to setup recordings from the remote boxes. case in point, when you click on the info button and then go to upcoming shows you should be able to record them. On the remote boxes...

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On Demand playback freezing

For the last month everytime I go to watch a show On Demand no matter what network it freezes a couple of seconds in and most of the time doesn't start playing again. If it does start again it says a...

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IOS 7 and media manager on iPad

Just upgraded to IOS 7 on my iPads and now they are no longer a registered device.  Can't delete all three because I am only allowed to do 2 in a calender year

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Re: How to enable 24 hour clock on Verizon STB?

The 24 hour clock option is not available.  Assuming you are in the US, that is the reason.  AM/PM settings are the norm here.  Also, if the clock used the 24 hour mode that would likely create a...

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Re: On Demand Free Marathon

Did you try to fast forward to where you wanted to resume?  I don't watch a lot of VOD, but FF has always worked when I used it.  Not the best solution, but I don't know of a better one.

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Online Bill-pay not working

Moved to My Verizon Account (Residential) board for greater exposure

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Re: How to enable 24 hour clock on Verizon STB?

chrisjbuckley wrote:... i'm [sic] in a country that appears unable to tell the time in any other way than using AM / PM symbols ...Sticky wicket, old sport.  Yet upon reflection (UK variant: reflexion)...

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Re: How to enable 24 hour clock on Verizon STB?

walt178 wrote:The 24 hour clock option is not available.  Assuming you are in the US, that is the reason.  AM/PM settings are the norm here. ...Well we military types use the 24-hour clock all the...

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FIOs Mobile "Not Subscribed" error message

Trying to use the FIOS Mobile app on my ipad, at home on my FIOS network, and I am getting an error message stating that I am not subcribed to the channel.  And I get that for ALL channels when I go to...

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Re: FIOs Mobile "Not Subscribed" error message

I am receiving the exact same message, and I was watching shows on my Kindle at 11PM EST last night (9/21).

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Re: FIOs Mobile "Not Subscribed" error message

It's down on Android too.  I sent an email to a developer contact I know.  Their back-end system is broken since it's multiple platforms.

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Re: FIOs Mobile "Not Subscribed" error message

Me three! On nexus7 tablet, resound phone and iphone4s

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Re: FIOs Mobile "Not Subscribed" error message

I have also just had an upgrade on my mobile fios app and keep recieving the same "Not Subcribed" messages for every channel i try to stream? Was it the upgrade? Right after it was working great now...

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Re: FIOs Mobile "Not Subscribed" error message

I upgraded the app and it's working for me now.

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Re: FIOs Mobile "Not Subscribed" error message

mishelle86 wrote:I have also just had an upgrade on my mobile fios app and keep recieving the same "Not Subcribed" messages for every channel i try to stream? Was it the upgrade? Right after it was...

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iPad Fios Mobile app version 2 upgrade

Verizon, is the there a fix to all the problems reported in version 2 Review section in the App Store? Ever since upgrading, i keep getting authentication error please try again. Did you guys ever do...

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Re: On Demand Free Marathon

How many days is the FREE Marathon?   When does it expire? thanks

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