Re: Data connectivity issue on set top box
This issue has been resolved for me, multiple attempts all morning, finally worked! Woohoo, I now have a working DVR! And, thanks to the help from members of this forum, I didn't lose all my settings...
View ArticleRe: dvr scheduled recording - Sun 1/5/1980
Final update - There was no resolution other than to replace the DVR, which I just finished doing. Never did get any follow-up from Verizon, every time I called there was no further info and I wasted...
View ArticleRe: STB now has idle power off
You should contact customer support as that is not normal operation. It is likely your STB is defective. I have 2 STBs whcih stay on all the time. Neither of them has powered off.
View ArticleRe: STB now has idle power off
Have four boxes, never shut them off and they don't shut off automatically - unless they were reset for whatever reason. So as the poster above said, this is abnormal behavior. Maybe there is a setting...
View ArticleRe: Anybody know where to find a Verizon list online of known outages or...
http://www22.verizon.com/support/residential/service_outage_information.htm?CMP=DMC-CVZ_ZZ_ZZ_Z_ZZ_N_Z131 http://www22.verizon.com/support/residential/contact-us/index.htm
View ArticleRe: Redbox Devices
FiOS-Dave wrote:What devices casn be used to view the new Redbox feature?Especially interested in viewing on my Panasonic Viera plasma. FiOS-Davehttp://www.redboxinstant.com/learnpage.html#/device
View ArticleRe: STB now has idle power off
I had Cisco and Motorola hardware for a while, at different times, can't have them both at the same time. I do remember an annoying issue like this, but don't remember which hardware. I believe there...
View ArticleRe: Anybody know where to find a Verizon list online of known outages or...
Unfortunately despite repeated requests for an outage map, Verizon chooses not to release this information. They prefer that you contact them directly where a CSR can run you through all of the normal...
View ArticleGreat technical support from Bejuan!
It was a pleasure having Bejuan's assistance to solve my problem. He was patient and displayed initiative until he solved the problem. Wonderful work and thanks again!
View ArticleRe: Out $20, can't I block just movie "buying"? Maddening!
Hi LoveFiosWhenWk, I would imagine that you could get Verizon to remove the second purchase (and maybe the first). But as stated above, the only prevention would be to set up parental controls to...
View ArticleRe: Anybody know where to find a Verizon list online of known outages or...
lacticacidtrip wrote:Unfortunately despite repeated requests for an outage map, Verizon chooses not to release this information. They prefer that you contact them directly where a CSR can run you...
View ArticleRe: Howzabout a cloud-based DVR storage?
I would have like to have a cloud storage for even an hour. Just got new dvr and would have liked to transfer old dvr contents to cloud and then onto new dvr. I know it's just a dream. :( Seriously...
View ArticleRe: STB now has idle power off
I'm not familiar with the Cisco models. I have the Motorola 7232-2 and 7100-2, both with screen saver enabled and on a few occasions they have been left on with no activity for several days without...
View ArticleNew DVR
Have replacement DVR, need to transfer recorded shows and schedules from old DVR stored on my verizon zccount to NEW DVR. Not sure if I can or how.
View ArticleVerizon Account Management is a Joke.
I have 3 different accounts with Verizon and for some reason they cannot separate 2 of them. One of the accounts I have is strictly a phone account and it's a number I use for business. (It's just a...
View ArticleRe: New DVR
Hi sborace, You've actually asked about 3 questions in one. So I'll try to separate them out and answer each one. 1.) If the program you want to keep was recorded on your old DVR, you cannot transfer...
View ArticleTV/Internet Freeze and Connectivity Provlems
In the past few weeks, my TV signal will frequently freeze, pausing on a certain scene and then catching up after a few moments. Sometimes the audio will freeze, as well, causing a loud noise. I've...
View ArticleRe: STB now has idle power off
UPDATE: turns out it somehow got a "sleep setting", where it shuts off after 4 hours if idle.
View ArticleInstallation Nightmare and no help from customer service
I just spent July 2, 3, 5 from 11a-6p and Saturday July 6 from 8-2 waiting for installation of my fios service in my new apartment. When i called them to let them know I was moving they insisted it...
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