This issue has been resolved for me, multiple attempts all morning, finally worked! Woohoo, I now have a working DVR! And, thanks to the help from members of this forum, I didn't lose all my settings (Favorites and series recording setups) - was able to restore from the Cloud with absolutely no trouble! A big thank you all for that, absolutely would not have known to Save to Cloud before disconnecting my old box (and Verizon didn't even mention the possibility when they said box needed to be replaced). This forum is such a great resource.
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