Re: Charge for remotes
gotr903 wrote:Seriously. I got charged $14 for a replacement remote. I have 3 boxes and a DVR (4 total) Thats over $500 a year in boz rentals and they cant throw a free remote in there? Seriously...
View ArticleRe: Outage Today - 22015
Same outage I have here inBurke.Called them on my cell. Must be out for 24 hours to get a bill adjusted.No satisfaction with them. As soon as Google fiber comes to town, I'm jumping ship.
View ArticleRe: Don't Buy Verizon FIOS Universal Remote
They are under some circumstances. Go into the dvr/stb menu go to customer service then find remote replacement. If one qualifies for a free replacement it will say so after answering some...
View ArticleRe: power keeps going out, screen/audio gone
Replace the box. You can easily do it via the box, online, or at a store.
View ArticleRe: Vizio Soundbar programming to Fios Remote
Anderson5005 wrote:Unfortunately, another remote wouldn't be an option. This sound bar was for my dad for Father's Day. He is already very accustomed to the Fios remote. Changing the remote would only...
View ArticleRe: One and a half months later, TV still not fixed... Same problem
Hello Jshor, As discussed in your private support case this issue has been resolved. Please let us know if you need anything else! -Mitchell
View ArticleExternal Hard Drive with Quantum TV
I had a Western Digital hard drive connected to my old DVR. When I got my new Quantum TV server, I found an esata port to connect it, but there is no software with which to make the connection.
View ArticleRe: External Hard Drive with Quantum TV
LIC wrote:I had a Western Digital hard drive connected to my old DVR. When I got my new Quantum TV server, I found an esata port to connect it, but there is no software with which to make the...
View ArticleRe: FiOS Mobile App (Android) TV Listings are NOT for my area
I have had the same problem since I udated the FIOS Mobile app on my Kindle Fire about a month ago. Since the update, the listings are for the New York area, and not Baltimore (where I live). I have...
View ArticleQuestion on Fios Quantum
Just wonder can someone tell me if you are able to record tv shows from any tv when you have fios Quantum?(not just record from the main dvr)
View ArticleRe: Question on Fios Quantum
Tonyvv wrote:Just wonder can someone tell me if you are able to record tv shows from any tv when you have fios Quantum?(not just record from the main dvr)Yes....
View ArticleRe: menu navigation lag
I've had the new Quantum TV service for about two weeks and I have serious lagging problems not only with th TV menus but with moving around other menus as well.
View ArticleRe: New Customer: Installer Destroyed DVD
Ibutterfly, Since we have not heard back from you, we have closed out your private support case. Please feel free to create a new post, if you still require additional assistance. -Amanda_M
View ArticleQuantum TV - Enhanced service: hardware and cost
I'm trying to verify what is needed and the cost with an upgrade to Quantum TV - Enhanced service. I currently have fios with one multi-roon DVR and one HD-STB, so two pieces of hardware. If I...
View ArticlePoor picture quaility
Had Verizon fios for about a month. Upon hooking up I noticed the HD picture had a "pixelated" look. I had it hooked up via HDMI to a new TV I just bought. I thought maybe the TV was to blame but using...
View ArticleRe: Poor picture quaility
I think you need to schedule a service call. Could be bad cable, splitter, STB or ONT. Everything needs to be isolated to find the problem.
View ArticleRe: VMS 1100 and Slingbox
Just thought of something the VMS clients are set to 1080p. Remove that setting and see if the slingbox works.
View ArticleRe: Quantum TV - Enhanced service: hardware and cost
tom123 wrote:I'm trying to verify what is needed and the cost with an upgrade to Quantum TV - Enhanced service. I currently have fios with one multi-roon DVR and one HD-STB, so two pieces of hardware....
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