gotr903 wrote:Seriously. I got charged $14 for a replacement remote.
I have 3 boxes and a DVR (4 total)
Thats over $500 a year in boz rentals and they cant throw a free remote in there?
Seriously
GAry
Verizon gives you the remotes when you have service or receive new boxes. Other cable companies give them to you for free, but when service ends they want them back. Since you own the Verizon ones, you are responsible for any replacements. You can get remotes far cheaper on ebay or even get a logitech remote which is far better then the outdated Verizon ones.
The TOS covers remote replacements.
Verizon used to allow 1-2 free remotes a year for customers, but unfortunatly people took advantage of it and abused it.
You can thank all of those that abused the free replacements for having to pay now. Under some circumstances though you can get a free remote under the customer service section of the dvr menu.