Quantcast
Channel: All Fios TV Technical Assistance posts
Browsing all 29059 articles
Browse latest View live

Re: Using FiOS Mobile with a Bluetooth Keyboard

The reality is that tablets (Android, iPads, or others)  have always been fully "tap centric" using screen taps and on-screen keyboards.  That's why they don't come with keyboards.  In my experience...

View Article


Re: Installation and General

We have closed your private support case due to no response. Feel free to make a new post anytime you need our help. - Jose_VZ

View Article


Re: Upgrading Motorola QIP7232-P2 DVR Drive Space? I have feedback that may help

I also upgraded my 7232 storage with eSATA - an acomdata pdhd1000-72.  It had been used on a computer and didn't have the correct formating, so it wasn't recognized initially.  I formatted it to exFAT...

View Article

New img 1.9.5 rec'd last night -problem

I have Multi Room DVR service and when there was a schedule conflict ( 2 shows scheduled, want to record a 3rd), I had an option to record a 3rd show in another room. After last night's update, that...

View Article

Facebook Widget Failure

I can get on Facebook on my PC using my email address as my user name and using my FB password. When I try to get on FB using the widget on my TV, I get the message "We are currently unable to process...

View Article


My Recent Horror story

This is my 3rd outage in a year. I lost all 3 services on Friday and Tech support could not help out, I was told a tech would be there on Monday and fix the issue, the issue was the signal coming from...

View Article

Fios tv pixelation is starting to upset me. Tried everything I could think of...

I've read recently how others are experiencing the same issue I am having.During fast action or a flashing screen due to say lightning effects on the movie/show I get pixelation. The pixels break up...

View Article

Re: All channels say "This channel is currently unavailable"

Sounds like the signal via coax cable going to the box is really weak.  A tech might have to come out to your house to boost the signal.  If you are using a splitter for coax, the splitter might have...

View Article


Re: Ordered International Channel, but TV still says "Not Subscribed"

Did you make any other change to your services recently?  It is possible there could be a 'stuck' order in the system keeping you from making any other changes, including adding channels, until it...

View Article


Re: Ordered International Channel, but TV still says "Not Subscribed"

I did order new service as a new verizon customer and tried ordering the channel subscription the same day.  So a "stuck" order could be a potential issue, but none of the customer reps mentioned this....

View Article

Re: Motorola QIP7100 2 Set Top Box - No Guide, No On Demand...

No clock in a set top box is as smart as keeping non HD channels in the line-up just to spew that you offer over 300 channels. The non HD channels are useless, do not display proper size on a wide...

View Article

1/14/2014 Update is terrible/annoying

1/14/2014 Update is terrible/annoying So we get this NEW update on 1/14/2014  it is build number 17.17  To say it is annoying is an understatment.  No one asked for this update and the NEW annoying ads...

View Article

Re: HBO "not-subscribed" using HDhomerun cable card tuner

I am having the same problem, using a cableCARD with a Hauppauge WinTV DCR-2650.  It is successfully activated for all channels I receive, except HBO.  Showtime works fine, so it seems to be limited to...

View Article


Samsung 6300 and FiOS DVR

Hello - does anybody know how I can use the FiOS DVR with my new Smart TV?If its not possible to use the Samsung remote then how do I get to use my old fiostv p265 remote in addition to the Samsung...

View Article

Re: 1/14/2014 Update is terrible/annoying

The ads are enough for me to consider switching to Cablevision much as I don't like them.  I pay lots of $$$ for my TV/Phone/Internet and they have the nerve to bombard me with ads? 

View Article


Guide scrolls uncontrollably. Motorola QIP7100 2

This morning I turns on my TV to watch the news, and when changing the channel, the guide suddenly began scrolling rapidly, not stopping until the end of the list of channels. It also does this when I...

View Article

Re: DVR Manager on my webOS phone shows wrong dates

My DVR manager show no dates at all on scheduled movies!This was not the case before.Can wsomebody confirm the same problem or is it only on my side?

View Article


Re: Fios Mobile App tells me I'm not connected to home wifi

Having the same exact issue, any fix to this?

View Article

Re: Guide scrolls uncontrollably. Motorola QIP7100 2

superstubb wrote:This morning I turns on my TV to watch the news, and when changing the channel, the guide suddenly began scrolling rapidly, not stopping until the end of the list of channels. It also...

View Article

Re: Motorola QIP7100 2 Set Top Box - No Guide, No On Demand...

CO wrote:No clock in a set top box is as smart as keeping non HD channels in the line-up just to spew that you offer over 300 channels. The non HD channels are useless, do not display proper size on a...

View Article
Browsing all 29059 articles
Browse latest View live