Re: STB now has idle power off
The way you turn it off is this,Next time the popup comes up usually in the lower right corner, instead of saying OK arrow down to the bottom option, and in there you will either have one more option...
View ArticleRe: 1.9.5 Software Bugs
Spoke with another supervisor at Verizon customer service. He was much more technical and offered a replacement box as a fix. He says that customer service reps code their notes so that Verizxon...
View ArticleRe: Remote control not working properly
For my one STB remote, I can't access the Guide, Menu, DVR, or any of the other Fios related buttons. WI hit the Info button, I get parental control. This seems to be the same answer above and you...
View ArticleRe: Box is continuously counting down numbers
Should leave it alone, and let it finish downloading its code.
View ArticleWestern Digital ESATA Hard Drive
Is Verizon giving any consideration to looking to a new vendor for ESATA hard drives or going to DVRs with larger capacities? (the issue of technical support is a problem too: both Verizon and WD...
View ArticleRe: Enabiling PCM output on QIP 7232
The method mentioned above to change the HDMI audio format is just that - HDMI. There are no provisions to change the SPDIF or TOSlink output formats from AC3 to PCM.
View ArticlePixelation
I have FIOS in my apartment and have been getting pixelation several times a minute with a few lines of the picture pixelated at once. The longer I am watching, it seems to get a little worse. Some...
View ArticleRe: Using my own Actiontec router
Have been using a VZ supplied M1424Wr Rev FFirmware 20.10.7Wireless Mode 802.11b/g/n for several years Have Caller Id on both my TV's Den and BR. Are you able to do this ?...
View ArticleRe: Using my own Actiontec router
None of the settings worked, so I called Verizon. They rebooted my router and DVD box and got everything to work. They didn't ask about my router - which I had purchased on eBay.
View ArticleRe: Phillips Remote does not control Visio A/V Input button
These instructions are for the phillips 265 remote which is our most common remote. Key Fix If your remote control is programmed for your TV, but some keys do not work correctly, then you can try using...
View ArticleRe: Phillips Remote does not control Visio A/V Input button
Just a note on this. I seems like every TV manfacturer does the input controls very differently. Because of this the input selection may not work using the verizon remote. for example on some TV's you...
View ArticleRe: DVR has no shows recorded, yet shows nearly half of the capacity as being...
Sometimes when you delete programs it saves them in storage for a short time just in case you want to "restore" them. kind of like when you delete an email and it sits in the deleted folder for a short...
View ArticleRe: Remote control not working properly
Were you able to figure out how to change the screen model to THX? I may have the same issue - already received a 2nd remote and have new batts but the problems continue. The Power and Volume buttons...
View ArticleRe: Use of DCT700 on TV with QAM tuner
are they still broadcasting qam?? two days ago worked fine. now I can not get ANY qam channels? tried re-scanning and did not get anything. THe stupid politicians passed bill that makes carrying...
View ArticleRe: QIP 7216 STB Fan Noise
Thanks all. Looks like I got one of your returned boxes. Excessive fan noise. Setting the LED to Low had no effect. Where are my Torx wrenches.
View ArticleRe: Complaint about ads while trying to play from DVR
I see it's been four days without a response. Not to be rude, but separating your giant block of text into smaller paragraphs will go a long way.
View ArticleRe: Pixelation
In another thread I saw the change the video out put to 16:9 720p if that is your tv type. I have two, made the change andTested it on both for live tv, VOD and DVR recorded. So far so...
View ArticleRe: DVR Records too many episodes
I'm having the same problem, though only for the last few days. In my case, I have some news shows programmed to only keep two episodes but when I check, I find 8-10. Did you ever figure out a fix for...
View ArticleSome TV re-runs on USA and other channels are jittering like crazy
FIOS DVR model # CHS 435HDC There are some older HD TV shows that I've found (House, Will & Grace, a couple others) sometimes on the USA network, sometimes elsewhere, that jitter around an awful...
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