Re: HDMI stopped working - "compromised" - happened for the 2nd time
1. I've used one of the HDMI switches in the past. It was highly rated on Amazon, and wasn't cheap. It still caused weird and unpredictable problems. Unless you want to spend the money for a high...
View ArticleRe: Charged for HD set top box when we orderd only a Standard top Box
A: There are no more standard "SD" boxes from Verizon.B: If you didn't order a DVR, then contact Verizon to resolve.
View ArticleRe: DVR and higher functions stopped working
I'm having the EXACT same issue. When I woke up this morning, my DVR box was automatically resetting itself, but eventually turned on. Now, whenever I try to access the Guide, Menu, OnDemand, or my own...
View ArticleRe: DVR and higher functions stopped working
What area of the Country. IMG 1.9.4 just rolled out in Florida, and some of those symptoms occur when boxes are in the middle of an update.
View ArticleReturned HD SET TOP BOX but still being charged for it!!!!
I canceled my FIOS TV service on June 20th, and received the return kit on July 1st. I dropped off the package at my local post office on July 5th, as it was instructed on the return kit. I boxed the...
View ArticleRe: Returned HD SET TOP BOX but still being charged for it!!!!
Hi shu0429,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the...
View ArticleRemote DVR DOESN'T EVER WORK
I'm lost Verizon... no one ever seems to be able to help me but my remote DVR never works. I can get it working when I restart my cable boxes but that is only temporary as the remote DVR stops...
View ArticleAnother billing issue
Once again my bill is just going up and up each month the chat reps are not helpful at all the only help I got here was from this forum via private support. May I please request to have this moved to...
View ArticleFios hd channels
I have been having problems with some hd channels not coming in at all and others become pixelated with audio problems. With preseason football on it's starting to upset me. Anyone have a fix I can do...
View ArticleRe: Another billing issue
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look...
View ArticleMy Verizon iPhone app error message....
Recently, when trying to access schedule or recorded programs on the My Verizon iPhone app, I get the following error:Mandatory Field Not Supplied. Does anyone have an insight on what's causing this...
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Cannot remotely connect to FiOS DVR/STB via web and iPhone app
Whenever I try to access either of my STBs/DVRs throught my Verizon FiOS TV iPhone app or the FiOS DVR webpage, I get the following errors: By the way, the coax for the Living Room is split to support...
View ArticleSTB hangs and screen goes blank at menu
This is my second STB which has done this. I'm using all Verizon approved cables and the brand new provided power cable. If I reset the STB and leave it at the menu for example, the screen after a...
View ArticleChannel subscribing
I have been a fios subscriber for a month and have prime hd. All of the sudden it's asking me to subscribe to Hallmark and Fox News, channels I had been looking at for the month. Is it an error??
View ArticleRe: HDMI plug or component cables on an HD set top box?
>>tns_2: The style settings etc would not be different for CC 3 if it was being used for English. So it would not be any help As I believe I noted in previous post(s), the digital closed caption...
View ArticleRe: Fios hd channels
The thing you can do is check all the TV wire and connections. Hopefully you didn't reuse old wire that may not be able to carry the signal.
View ArticleRe: Fios hd channels
As TNS said check all the connections. Is this occuring on 1 TV or all?
View ArticleRe: Cannot remotely connect to FiOS DVR/STB via web and iPhone app
Has it ever worked? I suggest you try to turn off your STB and FIOS Router.Then turn the FIOS Router back on, wait until its connected and all the lights are GreenThen turn the STB back on. Make sure...
View ArticleRe: My Verizon iPhone app error message....
In reply to my own post in case it may help someone else with the same issue in the future: It turned out that the probem was not being able to connect to our DVR STB via the Internet. Thus the iOS...
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