Re: Service
Brookside111,We never heard back from you & so we've closed the private support case at this time. If you are still in need of assistance please go ahead and create a new post.Thanks,Paul C.
View ArticleRe: FiOS for iPad
Hi Klac1102,Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support...
View ArticleRe: User ID and Password
How are you trying to login? I just tested it and had no problem. While logged into Verizon, I went to http://www.trutv.com/trutv2go/index.html# clicked on LOG IN, selected Verizon from the probider...
View ArticleRe: Success with adding an external eSATA drive to a Verizon FIOS DVR
Went long time unable to connect WD 1T external drive. Verizon could not troubleshoot, sent new set top box, still would show it accepted but then nothing. Saw an earlier post to replace the WD or...
View ArticleRe: Stop the quantum fios upgrade pop ups
I agree very strongly with your post. Those ads interfere with everything else I wish to do when I am on the site. Maybe if I pay for there ntivirus software [ ripoff ] it will prevent thos PopUps.
View ArticleRe: Stop the quantum fios upgrade pop ups
Web browser pop ups? Did you mistake of intalling the verizon Toolbar. Disable it.
View ArticleRe: Router Confusion - Rev "F" vs Rev "I"
Thanks so much for your reply. Since I have the 50/25 service, does it really make a difference? I cannot get more than about 20.0mbps download and 20Mbps upload on my wireless devices, which is...
View ArticleRe: View "Subscribed Channels" in Guide NOT working
genericadm wrote:Viewing "Subscribed Channels" in the guide is not working ... Anyone else having this issue? ...This question has appeared here a number of times. Most recently:...
View ArticleRe: Where is Media Manager?
Media Manager has been phased out! It happened almost a couple months ago.
View ArticleRe: Fios DVR Guide "Subscribed Channels" Mode
kfinkelstein wrote:Why do so many channels ... show up on the "Subscribed Channels" view mode of the guide? Do I really need to program a Favorites list just to scroll through only the channels I'm...
View ArticleRe: Power Surge Knocks out Fios Router and Ethernet ports
The best suggestion I could make is to put the router on a UPS which you have already done. The UPS will do more to protect from surges than any plain surge protector. As for protection on the coax,...
View ArticleRe: Where is Media Manager?
Previous contributor is correct. I just went looking for it and all I could find is this message. http://www22.verizon.com/support/residential/Tv/FiosTv/Guide/Enhanced+TV/QuestionsOne/124941.htm So...
View ArticleRe: caller ID
We were unable to correct the problem through troubleshooting. Verizon tech was also unable to correct it. This morning I got a call ftrom Verizon telling us that they had found a problem on their...
View ArticleRe: Power Surge - A Rather Elaborate Solution
K3vin15753 wrote:... recently got hit with a power surge ... fried the fios router ... computers ethernet port is fried too ... Is there anyway i can prevent this from happening again? ...There is a...
View ArticleRe: FIOS Mobile iPad App "Invalid Credentials"
I'm now having the same problem with my FiOS Mobile iPad App. I've gone through and confirmed everything listed above, even removed and re-downloaded the app, and i'm still getting the 'Invalid...
View ArticleRe: caller ID
topdog wrote:We were unable to correct the problem through troubleshooting. Verizon tech was also unable to correct it. This morning I got a call ftrom Verizon telling us that they had found a...
View ArticleRe: Power Surge Knocks out Fios Router and Ethernet ports
I have something i dont really understand about UPS and Surge protectors. So the UPS i got was this http://www.newegg.com/Product/Product.aspx?Item=N82E16842101311 it says 354 joule rating is that...
View ArticleRe: View "Subscribed Channels" in Guide NOT working
I'm new to Fios TV and I couldn't find the guide for my subscribed only channels. I just created a favorite with the ones I subscibe. It took a few minutes but it's worth it.
View ArticleAdditional record time problem with series
I cannot record a particular show appearing on a local PBS station beyond the time the show is on. The show is EastEnders & it comes on every Sunday night. There are 2 different episodes, one...
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