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DVr not recording the chew on Mondays

I have the DVr set to record the Chew on ABC Monday through Friday --the series. For some reason it does not record on Mondays. This has been going on for months. We have deleted the DVr settings and...

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Re: Media Manager ( DRM License check failed )

Can't access purchased movies in Flex view on my nexus 7 tablet.  DRM license failed.  Very frustrating.  I'm beginning to wonder why I purchased on Fios... 

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Re: MLB Extra Innings blackout for HD channels not lifted after game

Try getting MLBTV. It is a streaming service through many devices that allows you to watch every game in HD and if you buy the premium service you can choose between the home feed and the visitor...

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Remote only stores aux equipment to turn off, not on...

I can program the two separate Verizon remotes RC 144 5302/02B with my two different audio receivers, but they will not turn ON the devices once I turn them off with the remote.  The volume and mute...

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Re: Remote only stores aux equipment to turn off, not on...

Some equipment uses a different signal for off and on.  You probably need to look for another device code for the remote.

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Re: Video Media Server Installation Experience

On the barker channels, I now realize that some of them still exist(not sure if all them do) but if you use a Favorite list they are not even presented as channels to include or exclude, so you no...

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Re: DVR turning off

Menu-Settings-System-Set Top Box-Sleep Tmer- . Set it to never and press the OK button.

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Fios Remote

ever since verizon upgraded software my size botton on my remote wont work it did before what happend? remote #vz p265v3rc

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Re: BBU & ONT

My question is why do we need to pay for the battery?  Why doesn't Verizon send us a replacement when the battery fails since the back-up battery is required to conform with FCC regulations that the...

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Re: 24 only in DVS?

Sounds like you guys have Spanish audio preferred on your set tops (hint : meaning Fox sent DVS audio on the audio stream labeled as Spanish).

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Re: Watching Netflex or Hulu through FIOS

Solution found. When connected to a different Internet provider it worked.http://www.androidauthority.com/internet-providers-continue-intentionally-slow-speeds-additional-money-376938/

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Re: Customer with disability dealing with Customer Service, Services,...

We hadn't heard from you on your Private Support case. We hope you were able to find resolution to your issue. If you require further assistance, feel free to make a new post, and we can be sure to...

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Re: Program Guide

The directions fixed the text size problem, but I was wondering if there was a way to get the guide & everything else to appear wider, but still keep the larger text size? I hope you understand...

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Re: VOD Bookmarks Disappearing

VOD wouldn't load for me today (this is an all too frequent issue) so I reset all my STBs. Bookmarks are back!

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STB fan noise

All of a sudden it sounds like a jet turbine has snuck inside my STB. I understand that these are devices with fans or hard drives but this is like an indoor leaf blower. Normal or time to ask for a...

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saved searches keeps changing the order I entered them- how do I prevent this?

We received a new STB box & it didn't transfer the saved searches I had from the old box. So, I'm trying to restore all my old searches, in the original order they appeared in the old box. The...

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Fios On Demand TV stinks! Keeps failing while watching.

I've been trying to watch a few ABC episodes I've missed.  I've had it drop in the middle of the show three times  (30 min in, 21 min in, 33 min in) and it won't resume or let me fast forward to the...

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Re: New Guide Screen Is Hideous

I've changed it to the SD settings, but it still looks hideous! The text is still too small (though not as small as it was when it was in the HD setting) & the guide & EVERYTHING is not wide...

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Re: VOD Bookmarks Disappearing

Updateafter 1 week of all bookmarks missing, and not being able to add book marksmultiple set top resets, this morning, it when turned on was doing an update, and bingo, bookmarks back

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Re: STB fan noise

If the fan is clogged try cleaning it. If you do not hear any improvement call Verizon to replace the STB because the bearings in the fan are no good.

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