ONT/BBU issue - bad cable or worse?
I had the battery die on me a long time ago and apparently it leaked/shorted or something and the cable that connects the battery to the BBU is charred/damaged. I've tried replacing with a known good...
View ArticleSelf Install Confusion
Last week my house was wired for FIOS. On the 25 th I do the self install for tv and internet. But when my house was wired last week none of my existing Comcast cables are connected to the box that was...
View ArticleRe: netflix
Is there anything legally I can do?Verizon is obviously throttling Netlix as the poor speeds exactly coincide with the February eliminiation of the net neutrality rules. For a while Netflix would...
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Re: Self Install Confusion
Thank you. So I will have to open the ONT box and connect a coax cable? Just got off the phone with Verizon and they swore I wouldn't have to touch the box at all.
View ArticleRe: Self Install Confusion
IN MY ONTTERMINAL MARKED VIDEOTHAT'S COAX THAT FEEDS MY SETUP
View ArticleRe: Self Install Confusion
Thanks again but I noticed that the self install kit doesn't come with a coax cable. I'm usually pretty good with this stuff but this has me confused.
View ArticleRe: Self Install Confusion
Since all of your previous coax cabling still exists can you identify the main feed cable that they used ?I assume that system fed throughout your house.Looks like what you have to do is hook up to the...
View ArticleFiOS Mobile App (Android) TV Listings are NOT for my area
A few days ago I took an OTA update to the mobile FiOS app. Ever since, the TV listings are for somewhere in the New York area. However, I live in the Baltimore/Washington area. The listings used...
View ArticleRe: FiOS Mobile App (Android) TV Listings are NOT for my area
Hi mcc,Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum...
View ArticleOn Demand costs?
Is there a charge to view on demand offerings if you pay for the subscription as part of your bundle (Ie: A movie on HBO on demand when I have HBO already)?
View ArticleRe: FiOS Self Service Tip
I find it never seems to make any difference if you call for help because you have tried these things and they have not worked. You ALWAYS are asked to do them again then the tech tells you you must...
View ArticleRe: Bad Home Installation and cant watch PPV or DVR
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look...
View Articletrouble with library movies I purchased
I need some assistance to find out why 75% of the time when I have my grandson my movies that I purchased for him don't work. There is either no sound or the picture is all scrambled up. The whole...
View ArticleRe: trouble with library movies I purchased
reboot your router and cable box. if it still happens check the cable from the router to the cable box.
View ArticleNBC Sports Live Extra Error
I recently acquired a Nexus 7 and downloaded the NBC Sports Live Extra Android app to watch soccer games. After inputing my Fios credentials I was able to watch replay content, but live events generate...
View ArticleRe: Daylight Saving Time??? Box displaying wrong time
I have tried everything here and either I don't have those menu items or nothing works, including unlpugging the box. I've done the initial download, setup of a new STB multiple times, "Fix Fios TV...
View ArticleRe: Daylight Saving Time??? Box displaying wrong time
What is In-Home-Agent? I don't have it on my menu.
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