Re: BBU & ONT
Yes, sounds like a bad BBU. call tech support and schedule a dispatch ticket so that the tech can replace the BBU. good luck,
View ArticleRe: FiOS Mobile App -- sub-account access (err code 320)
"Changes not saved due to backend failure. Please try after sometime." I get the same message on any browser I try. What gives here?
View ArticleRe: Change Priority within Manage Recordings NOT Working Properly
I have the same issue and hope they fix it.
View ArticleRe: Older Series in DVR Manager
I have the same problem - here in NJ. This is frustrating!
View ArticleRe: Change Priority within Manage Recordings NOT Working Properly
I actually just changed the priority of a couple of my series and it worked just fine.
View ArticleRe: TV Shows extending past time slot
I am seeing this more and more on the major networks....just about any night you can find one that will exceed the normal time slot by a minute....sometimes 2 but that is rare...just enough to mess up...
View ArticleSelf-Install: Early Setup Possible?
I have received my Home DVR Reciever, and see online that my setup for self-install is listed as tomorrow 3/6/14. What time tomorrow can I set up? Techincally, can I set it up past 12am tonight on...
View ArticleRe: I lost everything on external HD from upgrade!
Are you sure your DVR just isn't recognizing the external drive? Try unpluging from power, or search forum for other instructions if this might be the case.
View ArticleRe: Local HD channel goes black
This was happening to me and others with NBC 504 in Los Angeles last year, and eventually the problem was resolved. I know from forum postings that somone opened a ticket with Verizon, someone said it...
View ArticleTune to other Channel that's already recording while it's recording
Maybe this is just the result of a horrible UI, but if I'm recording two shows, I'm on one of the channels (obviously), and want to switch to the other one LIVE (not go to the DVR and "play" what's...
View ArticleRe: Tune to other Channel that's already recording while it's recording
jscooper22 wrote:Maybe this is just the result of a horrible UI, but if I'm recording two shows, I'm on one of the channels (obviously), and want to switch to the other one LIVE (not go to the DVR and...
View ArticleRe: Self-Install: Early Setup Possible?
You can set up early. It will not bother anything.
View ArticleRe: Local HD channel goes black
Yep, resetting the box through the fix STB/DVR issues (now under "customer support" option on the menu I believe), unplugging to reboot, or replacing the box will NOT permanently fix the issue. It is...
View ArticleRe: Tune to other Channel that's already recording while it's recording
As Justin said yeah its fussy and won't let you do that, although it really should. You can go to it by going to DVR and picking the recording or by selecting the channel.
View ArticleRe: TV Shows extending past time slot
Lost, e.g., used to run 3 or more minutes late. Lots of Primetime shows do this. And yes its a pain. The GUIDE has been accurate for me on the major network programs. Recording the extra minutes....
View ArticleRe: Multi Room DVR - Recordings are unwatchable on remote sets - terrible...
Seeing a comment below, I may not have been clear. This problem is ONLY related to viewing the recorded programs on a remote TV. When watched on the TV with the DVR, they are just fine.
View ArticleSelf Install Failed - 1 hour 25 minute tech support Call. Who do I speak with...
After going through Self-Install last night, and spending 1 hour 25 minutes on the phone with tech support going all over my house and trying different COAX jacks. He determined that their is an issue...
View Articlepoor scheduling of in home tech support for verizon connection issues
Moved for greater exposure
View ArticleRe: Self Install Failed - 1 hour 25 minute tech support Call. Who do I speak...
You can survive paying for two days of service.
View ArticleRe: Self Install Failed - 1 hour 25 minute tech support Call. Who do I speak...
Your attitude is why cable companies take money out of the american consumer's pocket. Because they can get away with it. Because you are too passive. You 'accept' that 'that's the way it is'.
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