Re: Clueless
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look...
View ArticleMy Fios Iphone App Ver 3.5.4.13
The MY FIOS app on my Iphone was working perfectly until I updated it to the latest version 3.5.4.13 last week. Now when I sign on I no longer have the ability to to view call logs or voicemail....
View ArticleRe: Poor image quality (pixelation, macroblocking) in Northern VA on some...
I'm not sure what ONT model I had orignally but the one that was just replaced that solved all the problems appears to be an SFH ONT 612 <---that's the only identifier I could find that resembled a...
View ArticleNaming New STBs Previous names
Just replaced STB and showing up as unknown devices. how do I link them to previous names to get previous recordings?
View ArticleRe: remove channel banner ad
Also note in addition to Interactive TV turned off I have removed all obvious ad garbage from my STB: Settings-->Popup Alerts -->Never Show me againSettings-->Recommendations --> Turn...
View ArticleRe: Family Guy 1-5-14 Recording of this content is prohibited by the content...
JiveTurkey wrote: I thought I'd chime in to say I've been having this issue as well. It's really **bleep** me off. A lot of my recordings are halted half way though, while many others just won't even...
View ArticleRe: remove channel banner ad
Zim_Hosein wrote:I too looked everywhere in the menus to find a way to disable the large red FiOS banner after last nights upgrade. Pressing A only give me the option to upgrade and not dismiss the...
View ArticleRe: Family Guy 1-5-14 Recording of this content is prohibited by the content...
No he doesn't. But Comcast is suppose to, or already has, turn on the flag. Its a change from the content provider not Verizon.
View ArticleRe: Naming New STBs Previous names
QuestionMark wrote:Just replaced STB and showing up as unknown devices. how do I link them to previous names to get previous recordings?You can change names in the menu.You will probably need to extend...
View ArticleRe: Four DVR box's in three months!
I'm in Port Richey and have a store less than a mile from my house but that's another sore point with me. The third time my box went out, the CSR sent me to the store to pick up my new box but when I...
View ArticleDigital Adapters Receive More Channels in Different Markets
I have a digital adapter for an old SD TV in my kitchen in the Philly area and can only receive local channels. However, my family in Pittsburgh also has FiOS with a digital adapter and can watch any...
View ArticleRe: Digital Adapters Receive More Channels in Different Markets
Verizon adapter handles all qam channels. Other adapters may or may notVerizon adapter includes a "cable card" that decrypt any encrypted sd channel that you are authorized to watch. Most other...
View ArticleRe: Four DVR box's in three months!
That's part of the issue. Dealing with any place in Port Richey sucks. lol Sad, but true.If I were you I'd take a trip out to the store on Dale Mabry. Might be further away, but thats what I did. No...
View ArticleRe: TV's out of sync with each other
pixed wrote:I have same issue. All you need to do is hit the channel up twice and back down again on one of the remotes. If that does not work try the other one. This always works and it came from a...
View ArticleRe: Remote control not working properly
My guide button stopped working on my FIOS remote.
View Articlewant to return a remote control
:smileysurprised:For some reason Verizon sent me a new remote control. That i do not need. How to i send it back?
View ArticleRe: Fios tv pixelation is starting to upset me. Tried everything I could...
Reset and tighten all your connections. Remove unnessasary splitters. If you still seeing pixelation you may need new wiring.
View ArticleClearing DVR memory?
Is there a way to clear out DVR memory? For the past week, every recorded show I have deleted keeps reappearing and changes to the schedule are lost. I keep deleting, and they keep reappearing. It...
View ArticleONT Backup Battery Replacement
I'm attempting to replace my ONT battery to make the beeping stop. I attempted to do it both here and through my set, but in both cases I get a message that says "this service is currently not...
View ArticleRe: Set Top Box shutting off
I am having the same issue, just started a few days ago and my sleep timer was set to never already. Even more annoying, all the stations are lost for hours after each restart since it has to...
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