Thanks for the reply, armond_in_nj.
I did quite a bit of searching before posting my problem so I'm familiar with the threads you recommended and the suggestion to use a "Favorites list". It seems I'll have to use a Favorites List in the interim, but I think it's good to clarify for future readers that doing so is a work-around, not a solution to the problem.
The problem is "Subscribed Only" doesn't work and the solution is for Verizon to fix it. I think the selection is clearly needed from a UI standpoint, and thankfully it's there, but it's entirely useless right now and we need Verizon to fix it/make it work right.
I'm just a few weeks into Verizon FiOS but can already tell they aren't very good at customer service once it's setup. They were pretty quick and responsive to get me started, but now that I'm past that stage, the customer service level is poor. I like what whybuyverizn says: "would take much less time than trying to get any reply from verizon". Alas, I believe if we complain much and enough, it will be heard and corrected. Maybe even before I go back to cable.