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Re: FIOS Mobile App - Wireless Does Not Work

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PJL wrote:

It's my understanding from communications with the app developers that the system checks to see if you're on an IP that is tied to your account and does not check for a Verizon router wireless access point.  It only checks the IP itself. 

That said, others on the Google Play Store feedback area for the app have complained about the same issue.  They are on their own home network but the system doesn't think they are.  And they're using a Verizon router for WiFi access.  So you problem may be that of the more generic problem.


My experience with the app is that when first installed it refused to show live TV, said I wasn't connected to a Verizon router. I then went out of town for a couple of days, came back, tried the app again and bingo, I can now see live TV. I didn't change a thing that I know of, I have no idea why it decided to work, but I have tried it twice since I got home and both times it worked fine.

 

I am using a Verizon Actiontec Rev. I router.

 

Strange.....

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.4
Keller, TX 76248 (VHO 1)


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