iwarner10 wrote:Hi, i just ordered another DVR for a room that i am now renting out(was empty before). The room has a coxial cable outlet, but when i plug in the dvr, it says it cannot auto set-up. almost as if it doesnt detect a coaxial cable.
I checked outside of my house in the tv box to see if any cables were'nt connected, but they all seemed to be plugged in.
Any advice would be great. My next step would be to have verizon come out and check but id rather save the $50 if i can. Thanks
My bet is that that coax is not connected to your network.
The first thing I would do is take your working DVR to that room and see if that will work there. If not, then there is some problem with the coax to the room. There are diagnostic sceeens in the help area of the Menu where you can see whether there is any signal, how strong it is, etc.
I don't understand your comment about going outside and checking the connections there. Normally for a single family house type of installation the ONT is installed outside and has one coax from it to a splitter somewhere inside the house (attic or basement). At that point all of the coax connections to the various rooms (STBs) and the router are connected. So if there is no signal in that room you really need to find the splitter and make sure the coax from that room is connected (and I bet it is not).
If you want you can take the new DVR to where your existing DVR is and hook it up there to get it activated, it does not matter which coax connection you use to do that.
Why don't you do the above and then let us know, if those things check out then maybe there are some other things to look at.
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Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.4
Keller, TX 76248 (VHO 1)