I has an issue about a year ago where whenever I would push a button on my remote, the STB would take forever to respond. The problem went away after a month or so.
Now, the exact same problem has returned. It doesn't happen all the time, but when it happens, it happens on all my STBs. I noticed the problem popped back up when Verizon decided it would pop up advertisements every time I turned my box on.
If Verizon doesn't resolve this quickly, I'm switching back to Comcast. I'm not going through this aggrevation again,