Justin,
Thanks for the info and suggestions. I normally look things up before contacting Verizon support as just like two days ago I decided to call over lunch, I have an hour for lunch and that "call" lasted 30 past my lunch break. Included getting disconnected twice, transfered at least nine times and each time having to go through the whole scenario of confirming my account number, my name, my address, my last bill amount, what my home phone number is, and then explaining the entire scenario again. Not fun, and so not fixed.
As far as those error messages, I have waited, in fact have been waiting and trying again for a couple weeks. I NEVER don't get those messages. It has NEVER worked since I got Quantum. And just tried again just now and still doesn't work. Noticed that the server box we returned three weeks ago still shows up on FiOS Mobile so I'm thinking the mobile app is trying to talk to a DVR that doesn't exist... But Verizon tech doesn't think that's the case but so far billing has not been able to remove that even though I have confirmation they received the box over two weeks ago. ::sigh::
We can see if which TV is tuned to a station first changes anything, would be funny if we tune to them simultaneously will they be in sync.