Yes, I am on Grove Street in norfolk, Just past Strawberry lane area as you drive towards Park Street. I will try to call customer support again. Our reception is horrible this morning.
I am now on line with a tech and she is checking with dispatch to see if there is a proble in the area. I'm not sure but I think she may have heard of other calls in this area for the same problem. I told her that I have heard from several neighbors in my area that are having the same problem.
What is an OLT.. I know what an ONT is but not an OLT.
Thanks.