It is so sad these large corporations do not properly test their products before releasing them to the public. Just because it can be updated later does not mean you should put out crap now. This should have been caught in testing. Maybe it was and Verizon just does not care. The customer these days is only a source for executives' fat paychecks & bonus packages. It doesn't help that Verizon & Comcast are basically unrecognized monopolies.
Microsoft and the XBox One is another prime example as is BattleField 4 of a rushed product launch. Such potential, but what utter crap at this time.
Seems last nights firmware update and a local power outage have mutilated several local DVRs including mine now. Verizon says Sorry. Sorry doesn't cut it.