so I was digging around onthe website and found a "chat now" button ... got to an agent who attempted to tell me I don't suscribe to those channels ... well then how was I watching them yesterday? how have I been recording ABC World News every night for more than a year on 529? so this agent said I need to "standby for another few minutes" ... I did, then all of sudden, my chat session ended .. WTH??? I've had issues now 3 times in 14 days with Verizon / VZW between my business accounts and home service.
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