About a month ago I started randomly getting a black screen with the message "Channel 3 blocked by parental advisory tv rating 14 enter code to view". It only did this on ABC Family channel, not to any other shows with the same rating -- or even movies and shows rated R or TV MA. I have never set any parental controls, as I have no children. I tried entering my PIN for purchasing on demand movies, my Verizon PIN -- nothing worked, and it would take me to channel 1015 for no known reason.
I tried all of the trouble shooting steps, nothing helped.
I spent an hour and a half in the online support chat with Agent Srinivasa on August 5th. Eventually the problem seemed to be fixed. Mind you, this had not ever happened in the first 5 months I had service.
Tonight the problem began again. I was watching reruns of The Big Bang Theory on TBS. I had watched one episode, and when the next one began I got the same black screen, and in red letters it said "CHANNEL 3 BLOCKED BY PARENTAL ADVISORY RATING PG ENTER CODE TO VIEW."
I still don't have any parental controls set. I have no need of them. Now, half an hour later, when I switch to TBS it is letting me watch the show without a problem.
The problem seems to be intermittent, but it is nevertheless annoying. It seems to randomly block shows on different channels, with different ratings. Nothing should be blocked on any channel (other than the channels I don't pay for, obviously.)
Please help! I've asked all of my friends who have FIOS, and none of them have ever had this problem.