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All OnDemand Shows/Movies VERY jittery/cutting out -- HELP

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We have rebooted our internet connection multiple times and done the automated repairs on our set top box twice now. For the last 3-4 days anything we watch using OnDemand (be it free TV shows, premium channels or any movies we buy---doesn't matter, happens to everything) it is choppy, jittery and picture/sound breaking up non-stop (not intermittent). It does NOT do this with DVR or regular TV shows/movies, only things via OnDemand. Can you please assist me with this issue because I'm not sure what else to do?


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